Experience in:
· Managing large international, multicultural and multi-disciplinary IT infrastructure programs in EMEA and North America for various clients.
· Defining, planning and delivering the IT services and results in the multinational corporate environment.
· Negotiations with clients and suppliers, preparation of the business cases and proposals, service procurement.
· Change, cost, risk, and quality management.
· Building relationships with the stakeholders.
· Service Delivery management, business support. Developing and implementing company standards and policies, assuring the QA and SLA. Managing infrastructure and service providers, local contractors and suppliers in various countries.
My CV
Nextsourcia, Sophia Antipolis, France 2008 - 2009
Nextosourcia provides IT services to Honeywell International – one of the US most important manufacturer of aerospace and automotive equipment, with presence in 95 countries and with over 100.000 employees.
Senior Project Manager
Reporting to the World Program director managed the transition of the telecom services in more than 400 Honeywell locations (manufacturing, R&D, offices) in EMEA.
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Nortel SA, Madrid, Spain 1997 – 2008
Nortel was world leading telecom solutions provider, present in 130 countries.
Senior Project Manager, Service Delivery Manager
Managed IT programmes and projects - Europe, North Africa, and Middle East. – data and voice networks, services, applications, sales support, R&D support – projects with budgets up to 20 million U$. Assumed overall responsibility for the corporate IT OSS (all OSS management levels) and BSS systems in Iberia and North Africa. Planned, implemented and managed corporate IT services – voice, data, WAN, cabling systems, computer services, etc. Managed the service providers, contractors and equipment suppliers.
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Independent Consultant 1992 - 1997
Advised on the new telecom technologies to meet business requirements for new technologies to enable participation in the deregulated telecom service market, introduction of the new telecommunication services (packet switching networks, SDH networks, broadband Internet, radio access and CAT ) and network management. Managed clients programmes and projects. Principal clients included banks, electrical companies, governmental institutions.
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Krone S.A.,Madrid,Spain 1990 - 1992
Krone S.A. was a Spanish subsidiary of Krone A.G., leading European supplier of telecom infrastructure equipment.
Director - Information Systems
Reporting to General Director collaborated with the Sales Department preparing the technical offers, advising on the new products and technologies to be implemented on the Spanish market. I was responsible for: Operations management , budgeting, development, resource planning etc., sales support personnel management (staff of 50 people), project management, defining the technological trends, policies and development programs, commercial negotiations and international relations with data equipment suppliers from USA, Canada, Germany, England and with clients in South America and Spain.
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Northern Telecom, Brampton, Canada 1982 -1990
Project Leader
Managed the New Product Introduction processes, supported the Sales organization and clients in USA, Canada and Caribbean. Supported implementations and field services. Managed pilot installations and tests. Collaborated with manufacturing and R&D. Sales support.
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Plessey Canada, Toronto, Canada 1980 - 1982
Plessey Canada was one of the first companies to supply digital PBX.
System Architect
Design of the control pocessors for PBX systems and design of the test equipment.